In this special edition, I lay out some information on choosing clients, setting expectations, and getting clients to play their role in your company. This is absolutely essential to building a successful business model. When you look at your ideal client, you need to know what they care about and what they don’t care about….
Cyber Incidents, Cybersecurity Insurance, and SMBs. Host Karl interviewed Ron Pelletier from Pondurance. Pondurance is a cybersecurity incident response organization. Ron is the original Founder of Pondurance, having started the company from his basement in 2008. Ron has over 25 years of cyber security advisory experience. He started his career as an officer in the…
This is the first in a series of interviews we’ll be doing with Field Effect in 2022. Host Karl talked to Toby Nangle, Global Channel and Partnerships Lead for Field Effect. We start out by agreeing that it’s going to be another tough year on the cybersecurity front. Toby has worked extensively in the Education…
Host Karl caught up with Vince Gerasolo of DaVinci Network Solutions of Toronto, Canada. In April of 2020, Vince started an experiment with a four-day work week for his business. Now it’s been almost a year , so we checked in to see how things are doing. On top of everything else involved in managing…
Host Karl caught up sales trainer and coach Gil Cargill to talk about the importance of business-focused communication during sales calls. You hear it all the time: Don’t talk about what you sell; talk about the client’s needs. But how do you actually do that? How do you guide the conversation away from the price…
Host Karl interviews Christopher Barber, a Maryland MSP. Chris’ MSP is called Cheaper than a Geek. Chris refers to himself as the Chief Nerd at Cheaper Than A Geek. They are an MSP that’s about to celebrate 22 years in business just outside of DC and Baltimore that specializes in the smaller SMB space. Chris…
I love talking with Dave Seibert for lots of reasons: One is his optimism. Before we hit the record button, he just kept going on and on about all the great opportunities he sees in 2022. So I hit record and made him slow down a bit. Dave is a longtime community builder, managed service…
Host Karl caught up with Vadim Peskov, CEO and Founder at Diffco. The company develops mobile AI and computer vision solutions. Vadim has a lot of expertise in FinTech, cybersecurity, and B2B software development. He is also an advisor at Alchemist Accelerator and numerous startups. He is an expert and speaker who combines years of…
Host Karl talks with Scott Sandland from Cyrano.ai, a company that is developing smart “AI” software that will help counselors address some tough emotional issues. Scott started out focusing on teen suicide and has built up systems from there. Scott is the former world’s youngest hypnotherapist. A few companies (and decades) later he is the…
Host Karl talked to Matt Solomon and Kevin Lancaster from Channel Program. They are producing a series of new programs for the SMB IT Channel, including Channel Pitch, Channel Explorer, and Channel Cash. Kevin is the CEO and Matt is the Chief Business Development Officer of the new company. They have joined forces again to…