Interview with Erinn Davis, Community Manager for ConnectWise, Labtech, and Quosal Erinn Davis is one of the hardest working people I ran into at IT Nation. We grabbed an empty boardroom to talk about these three products and her role connecting with the community. The “Community Team” currently has 12 people. They manage all partner-facing activities…
ChannelEyes is now in its second year and Jay McBain was on the floor at IT Nation to talk to vendors about connecting with partners. According to Jay, most MSPs work with an average of eight vendors, and yet they are overwhelmed with the information flooding from vendors to partners. Jay explains the mobile “Channel…
Kim’s cloud display was very clever. In fact, it caught my eye and I had to take a picture. Then, of course, I turned on the microphone to ask what they do. Integral is a “full IT solution provider.” They were recruiting partners to resell their managed service offerings, including cloud services and hosting/colo services….
I dropped by the Symantec booth at IT Nation and had some fun horsing around with Anne Stobaugh and Dal Gemmell. They brought me up to speed with some of the latest programs at Syamantec. Anne made a point that Symantec is trying to be very MSP friendly. They offer a monthly subscription buying program…
Jenna Chase is always in a good mood, and she really enjoyed the IT Nation vendor floor this year. We caught up with her on the last day. Spam Soap is a cloud based email and security provider. Which means cloud-based spam filtering, archiving, encryption, and hosted Exchange services. Of course they’ll filter any email…
One of the vendors that seems to make every show is eFolder (www.eFolder.net). I talked to Booth Dude Tel Hulsy about the eFolder product and what they’re up to. Ted’s big push is the eFolder/AppAssure combination that allows client systems to be imaged to the eFolder cloud. This gives them on-site data recovery plus cloud-based…
As Arnie describes ConnectWise, their mission is to help you run your business better by bringing all of your “Silos of Chaos” into a common interface. Now, in addition to the features built into ConnectWise, they are building strong alliances with other products in order to take integration to a higher level.
One of my old friends Steve Noel talked to me about his role at Axcient and what the company’s up to these days. Steve is a Techno Sales Engineer at Axcient. Axcient is a 100% Channel focused backup and BDR solution. Steven doesn’t describe their solution as “BDR” but he says, “We eliminate downtime.” Whether…
I sat down with Larry Walsh, CEO of The 2112 Group at IT Nation. The 2112 Group is an analyst firm that supports vendors in the solution provider community. They provide “leadership and best practices” for solution providers. On the topic of having vendors selling direct versus selling through the channel, Larry says that this…
Kevin McGibben – CEO of LogicMonitor – met up with me at the ConnectWise IT Nation conference in Orlando Friday. LogicMonitor is a “pure SaaS based IT infrastructure monitoring service.” We talked about what that means and why it is NOT an RMM tool. LogicMonitor discovers and analyzes everything at the hardware level and up…