Tom Poole Gives the Details on Cloud Nation Launch
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Tom Poole Gives the Details on Cloud Nation Launch

After months of preparation, Cloud Nation (www.cloudnation.co) was launched last week. I interviewed Tom Poole, President of Cloud Nation about the launch. First, I dropped in to www.cloudnation.co and signed up for the install-access 30 day trial. So I was logged into the system while interviewing Tom. The site has two sides. Betty the Business…

HIPAA Training: Good For You; Good For Your Clients!
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HIPAA Training: Good For You; Good For Your Clients!

A few people have been talking about the new HIPAA training from Reflexion. In my brain, Reflexion = Spam Filtering. So how do you get from there to HIPAA training and certification? So I called Scott Barlow, VP of Sales and Marketing at Reflexion. Scott ended up giving me a great education on HIPAA requirements,…

AVG Cloud Care Packages AV, Content Filtering, and Remote IT Service
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AVG Cloud Care Packages AV, Content Filtering, and Remote IT Service

AVG Announces Cloud Care As I was wandering the floor at IT Nation, Jessica Turner from AVG stopped me to give me some information about the new AVG program: Cloud Care. Then Austen Clark wandered up to hand me to AVG marketing goodies. I assumed he was an AVG employee, but he’s a very happy…

Continuum Worked Flawlessly During Hurricane Sandy

Continuum Worked Flawlessly During Hurricane Sandy

As the IT Nation show was winding down, I talked to some guys from Continuum. Joe Consolmagno is a Technical Account Manager for the Mid Atlantic Region. Raymond Vrabel is Director of Technical Account Management. Continuum was at IT Nation to talk to partners about how they integrate with a variety software programs. In addition,…

Level Platforms’ NOC Performed Great Service During Hurricane Sandy

Level Platforms’ NOC Performed Great Service During Hurricane Sandy

I always like catching up with Dan Wensley from Level Platforms. Dan makes a point of starting out this interview with a ringing endorsement of the IT Nation conference. Level Platforms recently added helpdesk and NOC support for MSPs. The phones are answered in North America – primarily in Ottawa, Ontario. The key to success…

Nancy Hammervik Wins an Award – and then Rushes to Catch IT Nation
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Nancy Hammervik Wins an Award – and then Rushes to Catch IT Nation

My friend Nancy Hammervik is the Senior Vice President, Industry Relations at CompTIA. On November 9th she was awarded a Bronze Stevie Award as “Female Innovator of the Year – Government or Non-Profit – 11 to 2,500 Employees.” The Stevie Awards were created to honor and generate public recognition of the achievements and positive contributions…

Interview: Alan McDonald, President of Xilocore

Alan McDonald is President and CTO of Xilocore. Xilocore is a “business continuity and disaster recovery” company focused value added resellers. The develop entire disaster preparedness plans that can be added to managed service offerings. In addition to simply having a business continuity plan, Alan talks about testing recovery systems on a regular basis. He…

Kent McNall of Quosal Talks about the LabTech/Quosal/ConnectWise Killer Combo
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Kent McNall of Quosal Talks about the LabTech/Quosal/ConnectWise Killer Combo

While at IT Nation last weekend, I grabbed Kent McNall, CEO of Quosal for a quick interview. This “killer combo” of products is one of the most impressive things I saw over the weekend. Quosal was one of the highlighted products in Arnie Bellini’s keynote speech. Kent gave us some of the details about how…

PacketTrap and Labtech Together – A Surprisingly Good Combo
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PacketTrap and Labtech Together – A Surprisingly Good Combo

While hanging out in the PacketTrap booth, the talk turned to an interesting product combination that surprised me. Geoff Parker from PacketTrap tells me that a number of partners came by the booth and mentioned that they use these tools together. Hmmm . . . aren’t they both RMM tools? Well, yes, but they each…

ConnectWise-LabTech-Quosal Triple Play – An Interview with Erinn Davis
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ConnectWise-LabTech-Quosal Triple Play – An Interview with Erinn Davis

Interview with Erinn Davis, Community Manager for ConnectWise, Labtech, and Quosal Erinn Davis is one of the hardest working people I ran into at IT Nation. We grabbed an empty boardroom to talk about these three products and her role connecting with the community. The “Community Team” currently has 12 people. They manage all partner-facing activities…