Toby Nangle of Field Effect: Hands Free Cybersecurity – A Roadmap to MSP Growth
|

Toby Nangle of Field Effect: Hands Free Cybersecurity – A Roadmap to MSP Growth

Host Karl welcomes back Toby Nangle, the Global Director, Channels and Partnership at Field Effect to talk about a new white paper highlighting partner success with Field Effect. You can catch up on Toby’s first podcast with us here: https://smbcommunitypodcast.com/2022/01/field-effect-on-changing-security-requirements-for-msps/ On today’s show, Toby and Karl delve into the latest in cybersecurity and its changing…

Frank Raimondi – Building Cyber Hygiene with Vulnerability Management Programs
|

Frank Raimondi – Building Cyber Hygiene with Vulnerability Management Programs

Host Karl speaks with Frank Raimondi of IGI Cyberlabs.  Frank currently is the VP of Channel Development for IGI CyberLabs, a MSP focused tool that delivers complete visibility of your network, real-time discovery of devices, and prioritization of security gaps (vulnerabilities). Recent and past consulting clients include start-ups and established companies, including among others: Intel,…

Heather Johnson – Hiring an MSP as a Customer
|

Heather Johnson – Hiring an MSP as a Customer

Host Amy speaks with Heather Johnson Heather Johnson, MBA, has her background in business consultation and senior leadership. She co-founded Gozynta in 2018 and became their Chief Operating Officer. Since her arrival, she has developed and executed a successful marketing plan; created a knowledge base; and built a support and sales department. Heather recently became…

Gil Cargill – Sales Management Process
|

Gil Cargill – Sales Management Process

Host Karl speaks with Gil Cargill of Cargill Consulting.  Today we discuss coaching and consulting in Sales Process Managment.  “The sales function of an IT company must provide predictable NEW revenue. The owner who masters sales management is the owner that will continue to flourish.” – Gil Cargill  Resources and links: www.salesmanagementmastery.com     Sponsor…

Susanne Tedrick – Cloud Strategy for SMBs
|

Susanne Tedrick – Cloud Strategy for SMBs

Host Karl interviewed Susanne Tedrick. Susanne is a Cloud Infrastructure Specialist for Azure. She’s also a published author, and President of CompTIA’s Advancing Tech Talent and Diversity executive council. The conversation covers all of those topics: Susanne’s book (Advancing Women in Tech), diversity in the IT workspace, an right-sizing Azure cloud services.  Susanne’s speciality at…

Alex Farling – Quarterly Business Reviews for MSPs
|

Alex Farling – Quarterly Business Reviews for MSPs

Host James speaks to Alex Farling on the QBR Process.  As a recovering MSP owner and co-founder of Lifecycle Insights, Alex is working with hundreds of MSPs to help them automate the QBR process and deliver actionable information to their clients.  Resources and links:  Home Page https://www.linkedin.com/in/alexjfarling/      Sponsor Memo: Acronis Are you still…

Bob Coppedge – The MSP’S Survival Guide to Co-Managed IT Services
|

Bob Coppedge – The MSP’S Survival Guide to Co-Managed IT Services

Host Karl chats with Bob Coppedge on his book The MSP’S Survival Guide to Co-Managed IT Services Bob has written the only two books on the topic of Co-Managed IT services and has helped numerous MSP’s improve their Co-Managed practices. We discuss strategies, benefits, and how to promote this relationship as a benefit for the…

Jeffery Ponts – Has Private Equity Been Good for The Channel Partner or Customer?
|

Jeffery Ponts – Has Private Equity Been Good for The Channel Partner or Customer?

Host Karl speaks with Jeffery Ponts. Jeffery is COO and Co-Founder of Datatel Solutions Inc (www.datatelsolutions.com) which was founded in early 2003. Jeffery has more than 30 years in the telecom business, the past 19 as an entrepreneur. Jeff and his business partner, Daniel Langton, have grown Datatel Solutions into a national entity. He has…

Dave Sobel  – News and Commentary in the IT Space, Diversity, & More!
|

Dave Sobel – News and Commentary in the IT Space, Diversity, & More!

Host Karl chats with Dave Sobel from MSP Radio and The Business of Tech (and the Killing IT podcast). How diverse is our industry? Well, based on Dave Sobel’s research of 301 company web sites . . . Not very! Dave is the brains (and talent) behind MSP Radio and the Business of Tech podcast….

CWell Marketing – Focused Marketing Made Easy
|

CWell Marketing – Focused Marketing Made Easy

Host Karl caught up with three c-level folks from CWell Marketing: Lane McDowell – CEO /Head of Customer Success at Cwell Marketing Owned and Operated IT Service Business for 9 years in the Northern IL area. Through trials and tribulations and lots of marketing dollars spent, they were able to crack the code on Intent…