Donna Turgeon – Creating a Unique Channel Program for Cybers

Donna Turgeon – Creating a Unique Channel Program for Cybers

Host Karl speaks with Donna Turgeon. In her role as head of channel, Donna will lead Infosec’s channel sales team and indirect go-to-market strategy, operations and revenue globally. Donna brings 30 years’ experience driving indirect and direct revenue, ensuring customer success, delivering global GTM programs, leading corporate Channel and Distribution strategy, recruiting and onboarding business…

David Charest – How to Sell More with an Engaging Email Marketing Strategy

David Charest – How to Sell More with an Engaging Email Marketing Strategy

Host Karl speaks with Dave Charest. Dave Charest is Director of Small Business Success at Constant Contact, the online marketing leader trusted by millions of small businesses. In his role, Dave acts as an educator and an advocate for small business leaders, marketing professionals, and nonprofits by providing them with practical marketing advice that can…

Brian Laufer – Overcoming Supply Chain Issues for the MSP

Brian Laufer – Overcoming Supply Chain Issues for the MSP

Host Karl chats with Brian Laufer. Brian Laufer is the Vice President of QuoteWerks. With a background in IT consulting, software development, and government contracting, he works to ensure business owners and sales professionals have the tools they need to obtain their goals. Brian makes this happen through educating the community and by facilitating seamless…

Frank Vitagliano – How ESG Initiatives Impact the SMB Channel

Frank Vitagliano – How ESG Initiatives Impact the SMB Channel

Frank Vitagliano has served as the GTDC’s chief executive officer since April 2019. His focus is on strengthening partnerships between members and vendors by addressing industry-wide issues and opportunities related to the integral role of distribution in the IT channel. In his career, Frank has consistently been recognized as a leader in the IT industry….

Jonathan Seelig – Going beyond the public cloud with managed services on your own infrastructure

Jonathan Seelig – Going beyond the public cloud with managed services on your own infrastructure

Host Karl chats with Jonathan Seelig. Jonathan Seelig is the Executive Chairman and Chief Evangelist of Ridge. He co-founded Ridge with the goal of building highly distributed cloud infrastructure, thereby enabling users to deploy cloud native applications on any infrastructure and in any location. He previously co-founded Akamai, the world’s first and largest CDN. Jonathan…

Erin Meyers & Jadon Cruz Montero – Modern Security Operations

Erin Meyers & Jadon Cruz Montero – Modern Security Operations

In this edition of SMBCP, Host Karl catches up with Jadon and Erin of Bitdefender on the latest of Modern Security Operations. Learn the differences between EDR, XDR, and MDR as we delve into why detection and response services are necassary for your business.  Erin has been in the technology industry for over a decade,…

Daniel Wang – Use Data Driven Process Automation to Move your MSP Game to a New Level

Daniel Wang – Use Data Driven Process Automation to Move your MSP Game to a New Level

Host James chats with Daniel Wang of MSPbots. Daniel Wang is a seasoned MSP owner, and CEO of MSPbots, a software platform that uses dashboards, and bots to help MSP automate the business process, and help manage, and train employees. MSPbots has the best dashboard software for MSP, easily creating MicroTraining bots to alert employees,…

Robert Scott – A Cloud-Based Customer Contracting Solution

Robert Scott – A Cloud-Based Customer Contracting Solution

Host Karl speaks with Robert Scott of Scott & Scott LLP. Robert Scott represents mid-market and large enterprise companies in software license transactions and disputes with major software publishers such as Adobe, IBM, Microsoft, Oracle and SAP. He has defended over 250 software audit matters initiated by software piracy trade groups such as the BSA…

Owen McGab Enaohwo – Get Your Employees to Document Procedures

Owen McGab Enaohwo – Get Your Employees to Document Procedures

Host Karl chats with Owen McGab Enaohwo. Owen McGab Enaohwo is the CEO and Co-founder of SweetProcess, an easy-to-use software that enables company executives and their employees to collaborate together to quickly document and/or improve their standard operating procedures, processes, and policies. On this episode, we discuss the following: – Tired of being the Bottleneck…

Marnie Stockman – The Formula for Customer Success

Marnie Stockman – The Formula for Customer Success

Host Karl chats with Marnie Stockman. Marnie Stockman, Ed.D. started her career in Customer Success with the toughest customers of all – high school math students. Her passion for education and using data and humor to help others grow and succeed took her from the classroom to Sr. Director of Customer Success of a leading…