| |

Karl’s State of the Nation Address: January 15th

For several years now, I have presented an “address” with my thoughts about where we’ve been and where we’re going in the small and medium business technology market. The world is certainly different than it was a year ago. Join me for some thoughts about where we’re going and some tips about the best way to get there.

SMB Tech Fest – October 19th in SoCal
| | | |

SMB Tech Fest – October 19th in SoCal

Online or In Person: Partner Training with Third Tier   I ran into Dave Seibert at the recent ChannelPro SMB Forum in New Jersey. He brought me up to speed on the SMB Tech Fest events he produces. The Sixth SMB Tech Fest will be October 19th in Irvine. Details are online at www.smbtechfest.com.  …

Autotask Live Report: ElasticTask Manages Amazon Web Services Billing in Autotask, QuickBooks
| |

Autotask Live Report: ElasticTask Manages Amazon Web Services Billing in Autotask, QuickBooks

Need to Manage Amazon Web Services? ElasticTask Gets The Job Done One of the cool things I noticed about the Autotask Community Live event is that many partners are developing products and services that plug into Autotask. In all cases, these partners solved a problem internally and then turned that program into a product that…

Autotask Live Report: Axcient Featuring “Management by Exception” Interface
| | |

Autotask Live Report: Axcient Featuring “Management by Exception” Interface

Steve Noel: Management by Exception Interface takes continuity to the next level    I caught up with Steve “The Dude” Noel, Technical Sales Engineer with Axcient at the Autotask Community Live event.   Axcient’s big push right now is on their “Management by Exception” Interface for their business continuity solution. With this tool, you can…

Autotask Live Report: Developing Multiple Streams of Income – Unrelated to Running an MSP
| |

Autotask Live Report: Developing Multiple Streams of Income – Unrelated to Running an MSP

Ken Edwards: Adding Streams of Income … and More    My friend Ken Edwards is a busy member of the community, an SMB 150 award winner, and an Autotask user. Ken owns Maverick Mesa Computers in Glendale, AZ. He also owns a few other small businesses unrelated to I.T. service delivery. Here he gives us some…

Autotask Report: Welcome to the Mom and Pop Mid Market
| |

Autotask Report: Welcome to the Mom and Pop Mid Market

Mark Moreno: Success with the “Mom and Pop” Mid-Market    My friend Mark Moreno is an active member of the SMB community, an SMB 150 award winner, and an Autotask user. He owns  C&M Support Services & Consulting, Inc. in Elkhart, IN. He has built a great business based on a specific kind  of client, which he…