Manuel Palachuk – Agile Service Delivery
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Manuel Palachuk – Agile Service Delivery

This SMB Community Podcast features my brother Manuel, discussing his new Agile Service Delivery philosophy and training. Basically, Agile Service Delivery applies the principles of “agile” to the industry of managed services. As Manuel says, we stop managing people and start managing the work. One of the big weaknesses of old-school service delivery is that…

EH Media Announces MSP Kickstart – 6 Week Course
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EH Media Announces MSP Kickstart – 6 Week Course

Mark Smith is the Executive VP of EH Media, publisher of ChannelPro magazine, as well as CEPro, Commercial Integrator, Security Sales and Integration. In a former life, Mark founded Windows NT magazine. As I’ve mentioned in several settings, I’m a big believer that all the really fast-moving technologies are merging and adding TCP/IP into their offering. The key…

Business Solutions Presents “Channel Transitions” Conferences
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Business Solutions Presents “Channel Transitions” Conferences

Earlier this year I spoke at the Retail IT VAR of the Future Conference, sponsored by Business Solutions Magazine. In this interview, I talk to Jim Roddy, President of BSM, about the upcoming conferences called Channel Transitions. The conferences will be: Chicago – Sept. 24th and Orlando – Nov. 5th You can find out more…

SMB TechFest – November 21-22 (and more)
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SMB TechFest – November 21-22 (and more)

I just got back from the big ChannelPro SMB Forum in Philadelphia. For more information on next year’s events, visit http://events.channelpronetwork.com/. At the event, I talked to a number of vendors. Here is present some quick shout-outs from Datto, Buffalo Tech, Excel Micro, Lenovo, and StorageCraft.   Most importantly, I had a chance to hang out…

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Karl’s State of the Nation Address: January 15th

For several years now, I have presented an “address” with my thoughts about where we’ve been and where we’re going in the small and medium business technology market. The world is certainly different than it was a year ago. Join me for some thoughts about where we’re going and some tips about the best way to get there.

SMB Tech Fest – October 19th in SoCal
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SMB Tech Fest – October 19th in SoCal

Online or In Person: Partner Training with Third Tier   I ran into Dave Seibert at the recent ChannelPro SMB Forum in New Jersey. He brought me up to speed on the SMB Tech Fest events he produces. The Sixth SMB Tech Fest will be October 19th in Irvine. Details are online at www.smbtechfest.com.  …

Nancy Hammervik Wins an Award – and then Rushes to Catch IT Nation
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Nancy Hammervik Wins an Award – and then Rushes to Catch IT Nation

My friend Nancy Hammervik is the Senior Vice President, Industry Relations at CompTIA. On November 9th she was awarded a Bronze Stevie Award as “Female Innovator of the Year – Government or Non-Profit – 11 to 2,500 Employees.” The Stevie Awards were created to honor and generate public recognition of the achievements and positive contributions…