What is EOS?

Host Karl interviews Harry Brelsford and Scott Lopez about maintenance as the great new MSP opportunity. Scott is the creator of AOM – Alternative to OEM maintenance (AOM). Technology entrepreneur Harry Brelsford has teamed with Austin-based ZPI to bring the AOM World ecosystem to market to drive MSP success. Harry is best know for the…

Host Karl interviewed Ryan Denehy, Founder and CEO of Electric (www.electric.ai). Electric manages pretty much any cloud-based services for end users. Interestingly, they provide support via Slack, Teams, and Email – not through a client-facing ticketing system. Ryan explains that they primarily focus on SaaS management, device management, and network management. In growing their MSP…

Host Karl talked to Matt Solomon and Kevin Lancaster from Channel Program. They are producing a series of new programs for the SMB IT Channel, including Channel Pitch, Channel Explorer, and Channel Cash. Kevin is the CEO and Matt is the Chief Business Development Officer of the new company. They have joined forces again to…

Host Karl interviewed Manoj Srivastava, General Manager of ID Agent and Graphus. Today’s employees have a better understanding of cybersecurity risks than in years past, but it can still feel like a massive undertaking to get everyone to complete even the most basic of training. While hacking into a system is difficult, sophisticated social engineering…

Karl caught up with Chris Timm from Sondela Consulting. Chris has a long history in the SMB IT community. He is a former MSP owner and spent a few years at Autotask. Today Chris is a coach and thought leader around making the most of your PSA. He runs a podcast with Rayanne Buchianico at…