Richard Tallman & Michael Reeves of Bitdefender – Why do MSPs and their customers need MDR services

SMB Community Podcast
SMB Community Podcast
Richard Tallman & Michael Reeves of Bitdefender - Why do MSPs and their customers need MDR services
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Host Karl chats with Richard Tallman & Michael Reeves of Bitdefender. 

Richard Tallman is a 20+ year veteran in the technology industry merging the physical & virtual worlds under one umbrella.

At Bitdefender, he manages Global Cloud Markets & Managed Service Providers (MSP) working directly with the Remote Monitoring & Management (RMM) Platforms and Cloud & Distribution Marketplaces.

Prior to Bitdefender, Richard led the charge at some of the biggest technology companies in the world to streamline and secure customer and partner application enhancements to the cloud for both on and off premise solutions.

When not at work he enjoys spending time with his wife and two children while sharing his love of beach volleyball, mountain biking and surfing. 

Michael Reeves is the CISSP – Technical Director, Cloud & MSP at BitDefender. With over 22 years in the industry, Mike is a true pioneer of cloud security. His ability to translate engineering concepts to a business audience is unmatched.

He enjoys spending time with his family, playing bass guitar, and four wheeling in his Jeep – especially at the same time!


Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide.

Guardian over millions of consumer, business, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy and data, and enabling cyber resilience.

With deep investments in research and development, Bitdefender Labs discovers over 400 new threats each minute and validates around 40 billion daily threat queries.

The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence, and its technology is licensed by more than 150 of the world’s most recognized technology brands. Launched in 2001, Bitdefender has customers in 170+ countries with offices around the world. 

In this edition of SMBCP, we briefly overview the current threat landscape for MSPs and SMBs and how these segments are impacted by the current market trends. 

Skills gap, complex tooling, alert fatigue, insufficient or poor onboarding all lead to slow provisioning and license restrictions. Richard and Michael discuss how an MDR service can address these struggles. 

Resources and links:


MDR—What is it and Why Should SMBs Care?

Article (MSPs): 10 Things MSPs Should Know About Cybersecurity Insurance



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