Marnie Stockman – The Formula for Customer Success
Host Karl chats with Marnie Stockman. Marnie Stockman, Ed.D. started her career in Customer Success with the toughest customers of all – high school math students. Her passion for education and using data and humor to help others grow and succeed took her from the classroom to Sr. Director of Customer Success of a leading Ed Tech company – and now to co-founder and CEO of Lifecycle Insights – a vCIO/Customer Success platform for MSPs.
With her default setting locked on “Smiles,” she aims to create raving fans for Lifecycle Insights and help MSPs do the same for their customers. She strongly believes your clients success becomes your success. When she isn’t Lifecycling, she can be found playing volleyball with her husband and two 20-something kids in Greensboro, MD.
Resources and Links:
https://lifecycleinsights.sucks
https://www.amazon.com/Literally-Book-Customer-Success-MSPs/dp/1646492110
https://www.linkedin.com/in/marniestockman/
https://www.facebook.com/lifecycleinsightsmsp
https://twitter.com/lifecyclemsp
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