Host Karl talks with Alan Rihm from CoreDial – www.coredial.com.
CoreDial is a leading provider of high-quality and scalable cloud communications, contact center, and video collaboration to more than 32,000 businesses. The company’s solutions are quickly and easily auto-provisioned through its CoreNexa™ platform, which seamlessly integrates with other essential business applications. For small- to medium-size businesses and larger enterprises, CoreDial offers comprehensive, cost-effective, and future-proof communications solutions customers demand. Backed by an industry-leading 99.999% SLA and supported locally by 850+ trained partners, CoreNexa is uniquely positioned to help businesses unleash the power of the modern workforce.
CoreDial’s newly-enhanced CoreNexa 7.0 platform lets partners scale their relationships with existing customers and capture new opportunities while providing modern, reliable, and feature-rich unified communications solutions, including the addition of richly-featured video and pervasive chat capabilities. CoreNexa 7.0 is a next-gen voice, video, messaging, and collaboration solution. These fully integrated, all-in-one capabilities are designed to unleash the power of modern and remote workforces and provide CoreDial’s channel partners with a highly competitive, high-value way to satisfy increasing needs for reliable and comprehensive communication and collaboration tools.
As opposed to point-solution alternatives that only provide a place to conduct meetings, CoreNexa 7.0 was built as a collaboration-first platform for businesses of all sizes. The solution combines a built-in softphone for making and taking calls, HD video, messaging with chat & SMS, meetings, “always-on” virtual rooms, contacts w/ presence, contacts and calendar integration with Microsoft 365 and Google Workspace, Single Sign On and more. CoreNexa 7.0 can satisfy a multitude of remote and hybrid cloud deployments, replacing, supplementing, or enhancing an office environment. Channel partners can now compete more aggressively offering high-quality, reliable, all-in-one cloud communications while protecting their customers from over-the-top video competitors.
Alan Rihm is founder and chief executive officer for CoreDial, responsible for the company’s strategic direction regarding sales, marketing, product management, and operational initiatives. He’s been instrumental in establishing the company as a leading channel-focused provider of business communications services such as unified communications, contact center, workforce management, SD-WAN, hosted PBX, and SIP trunking.
CoreDial offers private-label cloud communications solutions exclusively through more than 850 channel partners. Under Rihm’s direction, CoreDial has developed a laser-like focus for enabling channel partners to succeed with cloud communications through a “sell, deliver, manage, and invoice” initiative that results in industry-leading profit margins, plus a private label business model that lets partners build their own brands.
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