Making Work Visible with Dominica DeGrandis

SMB Community Podcast
SMB Community Podcast
Making Work Visible with Dominica DeGrandis
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Dominica DeGrandis is Director of Digital Transformation at Tasktop, where she helps
customers improve the flow of work across value streams. Responsible for introducing
customers to flow-based aspects of digital transformation, she guides IT teams and
business teams to learn and adopt new ways of working to improve performance.

Dominica is the author of “Making Work Visible: Exposing Time Theft to Optimize Work
& Flow.” She is a huge fan of using visual cues to reveal mutually critical information
across organizations to inspire change and spur alignment. Dominica lives in Seattle,
WA with her husband and extended family.

Dominica DeGrandis

Here we talk about metrics, work flow, and the great benefits of minimizing WIP – work in progress. We also talked about engaging managers in the discussion of work flow and metrics.

DeGrandis is excellent at seeing how processes work and finding ways to help participants literally see how work flows through the system. She advocates using Kanban boards to create a view of what’s going on at various levels in an organization. This can also help individuals see how their specific metrics affect the larger business goals.

We also discussed the topic of “Priority vs. Calendar.” DeGrandis has a talk on this subject. She talks about The 30 Minute Jam, the All Day Cram, and the Triple-Book Wham. Many people – especially creative people – need large blocks of time on the calendar in order to reach and maintain “flow” and get quality work done.

I love her assertion that most people have more control over their calendar than they believe.

Lots of good stuff here. Enjoy!

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