Jerry Koutavas Gives ASCII Update

Host Karl speaks with Jeffery Ponts. Jeffery is COO and Co-Founder of Datatel Solutions Inc (www.datatelsolutions.com) which was founded in early 2003. Jeffery has more than 30 years in the telecom business, the past 19 as an entrepreneur. Jeff and his business partner, Daniel Langton, have grown Datatel Solutions into a national entity. He has…

Host Karl interviews Jim Goldman from Trava Security, Inc. Jim wrote the book on cyber security, literally! He is a nationally published author and frequently requested speaker and subject matter expert on relevant technical topics such as cybersecurity. He was a university faculty scholar at Purdue University, started a cybersecurity research lab serving the FBI,…

Brian Doyle meets up with host James Kernan to discuss customer engagement. Most MSPs have rock-solid service delivery process. But – the simple things, like checking in outside of assisting customers when not in duress, get lost. Listen in for some tips on improving your connections and how it can improve your business. Brian spent…

Host James Kernan interviews Dakota Fitzgerald from the new TDSynnex to discuss the Tech Data-Synnex merger and what it means for IT Service Providers. Dakota is the SYNNEX StellrCloud Cloud and Platform Strategist. Her background is in coding, development, and mass communications. In her current role, she works to develop new and innovative Cloud Strategies…