A few people have been talking about the new HIPAA training from Reflexion. In my brain, Reflexion = Spam Filtering. So how do you get from there to HIPAA training and certification? So I called Scott Barlow, VP of Sales and Marketing at Reflexion. Scott ended up giving me a great education on HIPAA requirements,…
I ran into Arlin in Orlando a few weeks ago, but we never connected for a podcast. So we made a point of connecting my phone a few days ago. Heartland Technology Groups (HTG) have been a major force in the SMB space for many years. HTG programs have traditionally been face to face…
One of my favorite resources in the SMB community is Robert Crane – Directory of the Computer Information Agency. You can find him at CIAOPS.com. I refer to Robert as a resource because he really is “the man to know” with regard to SharePoint. That includes the SharePoint services shipped with Small Business Server 2003,…
AVG Announces Cloud Care As I was wandering the floor at IT Nation, Jessica Turner from AVG stopped me to give me some information about the new AVG program: Cloud Care. Then Austen Clark wandered up to hand me to AVG marketing goodies. I assumed he was an AVG employee, but he’s a very happy…
As the IT Nation show was winding down, I talked to some guys from Continuum. Joe Consolmagno is a Technical Account Manager for the Mid Atlantic Region. Raymond Vrabel is Director of Technical Account Management. Continuum was at IT Nation to talk to partners about how they integrate with a variety software programs. In addition,…
I always like catching up with Dan Wensley from Level Platforms. Dan makes a point of starting out this interview with a ringing endorsement of the IT Nation conference. Level Platforms recently added helpdesk and NOC support for MSPs. The phones are answered in North America – primarily in Ottawa, Ontario. The key to success…
My friend Nancy Hammervik is the Senior Vice President, Industry Relations at CompTIA. On November 9th she was awarded a Bronze Stevie Award as “Female Innovator of the Year – Government or Non-Profit – 11 to 2,500 Employees.” The Stevie Awards were created to honor and generate public recognition of the achievements and positive contributions…
Alan McDonald is President and CTO of Xilocore. Xilocore is a “business continuity and disaster recovery” company focused value added resellers. The develop entire disaster preparedness plans that can be added to managed service offerings. In addition to simply having a business continuity plan, Alan talks about testing recovery systems on a regular basis. He…
While at IT Nation last weekend, I grabbed Kent McNall, CEO of Quosal for a quick interview. This “killer combo” of products is one of the most impressive things I saw over the weekend. Quosal was one of the highlighted products in Arnie Bellini’s keynote speech. Kent gave us some of the details about how…
One of the fun people I don’t get to see enough is Ian Watkins from the UK. He has been using ConnectWise for seven years. I caught up with Ian as he was in line to get into one of the breakout sessions. So we recorded this podcast in the hallway. He gives us his…